Abstract: | Much has been written about Total Quality Control (TQC) and the need for companies to practice the simple, obvious, business logic of TQC. But for many years, far too many Western manufacturing organizations have adopted the traditional approach to quality control, i.e. inspecting the product after it was built and carrying out any necessary re-work before dispatch to the customer. This was in the hope of achieving quality by "inspecting the quality in," a grossly inefficient and wasteful strategy. |
