REENGINEERING AND QMS PREMISES OF DEVELOPMENT TO EXCELLENCE
BULATOVIC MIODRAG (1), DAŠIÆ PREDRAG (2)
1 UNIVERSITY OF MONTENEGRO, MECHANICAL FACULTY OF PODGORICA, 81000 PODGORICA, MONTENEGRO, BULATOVM@YAHOO.COM2 HIGH TECHNOLOGICAL TECHNICAL SCHOOL, 37000 KRUSEVAC, AND HIGH TECHNICAL MECHANICAL SCHOOL, 37240 TRSTENIK, SERBIA, DASICP@PTT.YU
Abstract
"Theorists and practicients of quality sometimes ""forget"" basic object and subject of quality- BUYERS, dealing with different problems, as quality, causes and limits of quality improvement, combinations of standards etc.If we want to leave behind that situation, it is necessary to change behaviour of all business factors, or reengineering, according to processing model of quality system. If it results with buyer`s satisfaction, one of the basic conditions for business success is accomplished. In this paper, process reengineering is priority, as well as management re-engineering, project reengineering, all in function of quality."